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Kumar S
Jul 14, 20233 min read
Key points for designing an Omnichannel Contact Center
Key points to be considered,when designing an Omnichannel Contact center. Gather High-level Requirements. Inbound Contact Centrer with...
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Kumar S
Jul 3, 20233 min read
Ten Tips to Design a Perfect Outbound Dialer Solution.
Here are 10 top requirements which need to be fulfilled to design a perfect outbound dialer solution. 10 Tips for Designing an Outbound...
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Kumar S
Jul 3, 20232 min read
Which CCaaS Solution is best for a Basic IVR & ACD requirement.?
Best CCaaS solution for Basic IVR & ACD Routing
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